Our aim is to provide a comprehensive set of training resources
that can be selected by your team members depending on their prefered
method of learning. User Guides and more detailed Training Tutorials
for using Gold-Vision have been designed to help your team start
using Gold-Vision as quickly as possible. These are backed by an
easy link from the Gold-Vision user interface to a full online help
resource. All resources are clearly broken down into the key areas
so that you can dip in as much or as little as you need!
Gold-Vision Implementations include training at your premises for
your main users who can then provide process-focused training to
user teams. This provides you with the option to deliver your own
in-house training. Or if you prefer we can provide additional user
training covering chosen areas. We will support you through whichever
route you choose with additional expertise and provision of all
Gold-Vision training materials.
We have a dedicated training facility based at our head office.
We run a programme of courses throughout the year and are happy
to run courses specifically tailored for your organisation. View
Standard Courses List.
W e can provide a programme of web-based training for remote installations
or for teams working on a remote basis. Or maybe you have a new
team member who simply needs some start-up training or you would
like some refresher training without the committment of attending
a full course.
Our approach is to work with a single or small group of key users
to provide detailed training on the capabilities of Gold-Vision,
enabling these individuals to take a full and active role in the
design and configuration of the system, whilst also increasing system
ownership. This group can reflect on how to facilitate or improve
internal processes and meet business objectives. Ongoing this individual
or team will administer your Gold-Vision system and wil be able
to provide changes to your Gold-Vision systems such as screen layouts
and field descriptions. They will also act as our main point of
contact including support queries and implementation of future product
upgrades. Often the administrators are sales or service focused,
as well as IT.
